Right to Choose Your Own Repair Shop

April 3, 2019 in Tips

When you get into an accident, picking a repair shop can be a big deal, especially if the insurance company is pushing you to take your vehicle to a repair shop they prefer. In the majority of cases, you are not required by law to take your vehicle to a repair shop that the insurance company wants. You have the right to choose your own repair shop, especially if you have one that you have gotten work done at before. However, if you don’t know any better, your vehicle could be sent to a repair shop that may cost less but performs subpar work.

Today, many cars have technology that tell you the nearest certified shop for your vehicle, and recommend you bring it there to guarantee proper repair. Many auto manufacturers offer such features directly built in to the vehicles, for example, the General Motors OnStar® program.

When choosing a repair shop that your insurance company hasn’t recommended, it is important to consider a few things before making your final decision.

Here are some helpful tips for choosing a repair shop:

• Always consider word of mouth; ask around and see if anyone you know has first-hand knowledge of the quality of repair work performed by the shop you’re considering before you send your vehicle there
• Consider the level of training; are the technicians certified? If so, they are likely more knowledgeable about the complete repair process
• Look for a shop with a lifetime warranty, this is a sign of a quality shop
• Get more than one estimate; multiple opinions are always helpful
• Be picky! The repair of your vehicle is extremely important for your future safety, as well as any others who get in your vehicle in the future

For more helpful information about choosing a repair shop, click here.

For more information about our training, click here.

For helpful advice or to learn more about our services, contact A.U.T.O. Collision at 801.568.0305 or visit the shop at 215 West 9210 South, Sandy, Utah 84070. We are here to serve you Monday – Friday, 8am – 5:30pm.