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AUTO Collision provides this lifetime warranty on all repairs relating to the current loss. It will apply to all items originally estimated — for as long as you own the vehicle. This warranty shall cover defects occurring under normal conditions. Damage caused by subsequent accidents, negligence, abuse, misuse, exposure to elements, or paint chipped by driving conditions shall not be covered under the scope of this warranty. Other exclusions include sublet work as listed on the repair order, tires, batteries, mechanical parts, wiper blades, oils, and air conditioning. However, these items may be covered by the respected manufacturer’s warranties.
AUTO Collision warrants its paint for the life of the vehicle against cracking, checking, loss of gloss caused by hazing, chalking or fading, peeling and blistering caused by moisture, provided the refinishing is done over original undamaged factory finishes or over original equipment manufacturer replacement parts. Rust related conditions shall not be covered. Rock chips will not be covered. It is understood that all repairs will conform to generally accepted industry standards in use at the time your repairs are completed. Auto Collision reserves the right to correct any problems found with the repair, before paying to correct or replace any items found to be inferior in quality or workmanship.
AUTO Collision will pay to correct or replace any item found to be inferior in quality or workmanship at no cost to you, our valued customer. Should any questions arise concerning this warranty, AUTO Collision will need to be informed of the nature of the problem, so it may be corrected. In the event of a claim, this warranty must be presented with a copy of the corresponding repair order. No warranty work will be performed prior to a review by our management team.
Also, we will assist you in handling the claims of other manufacturer’s products installed by AUTO Collision. We guarantee that the parts used were manufactured by your original equipment manufacturer unless you were otherwise notified, and so noted on your repair order.
AUTO Collision shall not be responsible for the loss of use, loss of time, inconvenience, towing, rental, lodging or loss of business, or any other incidental or consequential damages.
If you have been involved in an auto collision and faced with having a car in a repair or collision shop – you well know it can be a stressful time for anyone. When will the vehicle be ready? What will insurance cover? How much will this cost me out-of-pocket? These are just a few […]
Estimating is often said to be one of the most important components of running a successful body shop. Our goal is to capture as much up front as possible before the repair process begins. A thorough estimate will prevent complications later on. By carefully developing and formulating a mutual understanding of the vehicle condition, the […]
Your vehicle’s paint and factory finish doesn’t just provide color and shine to your car, and make it look like the day it rolled off the showroom floor, but it also protects it from premature rusting and corrosion. It serves as the primary barrier between outdoor elements and the sheet metal beneath your car’s exterior […]